The Small Print
How do you know if you're actually accessible?
For anyone who runs a service, a website or a building the public uses
This is for you if
- Someone asks whether your website, building or service is accessible and the best answer you have is "we think so"
- Your accessibility statement was written by a supplier and nobody has checked it
- You bought something described as accessible and a customer still can't use it
- A tender or a funder asks which standard you meet
- Access complaints come in but never reach the people who could fix them
What we'll cover
- What "accessible" means, and who gets to decide that
- Which standard you're claiming, and whether anyone ever checked
- Who you designed for, and who you left out without noticing
- What evidence would hold up if someone challenged you on it
How it runs
Each session is an hour on Google Meet. I talk for 45 minutes and take questions for 15. Automatic captions are on. You join muted with your camera off. Everyone who registers gets the recording, with captions, and the slides. If you'd like a transcript, say so when you register and I'll send one. It's free. I finish with a minute on how I can help further, if you want it.
There's no BSL interpretation or phone dial-in at the moment. If either would make the difference for you, email me and I'll see what I can do.
I'm not a lawyer and this isn't legal advice.
Bring a situation
Bring a claim you're not sure you could back up. Send it when you register if you'd rather not raise it live, and I'll cover it without naming you or your organisation.
Thursday 14 January 2027, 12.30 to 1.30pm UK time
Register for this session on LumaMissed session one?
Read what I covered, and download the one-page resources from the session.