The Small Print

One question a month, answered properly.

The Small Print is a free monthly session for managers, HR teams, and anyone who runs a service or works with the public. Each one takes a single everyday moment that turns out to be about disability and works through what to do. You don't need to know any law, and you don't need to think of yourself as working on disability.

Register for the next session on Thursday 12 November

What people said after session one

The first session in October had 263 registrations, mostly HR teams, line managers and people who run public services.

  • 4.8 out of 5 for usefulness at work
  • 3.0 to 4.1 out of 5 for confidence handling the situation
  • 18 of 22 would recommend it to a colleague

Ask about barriers and not diagnosis.

Line manager

From 22 feedback responses to session one, October 2026.

Read the session one recap and download the resources

Is this for you?

Probably, if any of these have happened where you work.

  • Someone mentioned a diagnosis or a health condition and you weren't sure what to say
  • Someone asked to change their hours, their desk, their start time or how they work
  • A customer asked you to do something differently and it wasn't in the process
  • A complaint about access came in and nobody was sure who owned it
  • Someone asked whether your website, building or service is accessible and the best answer you had was "we think so"

If you lead a people team, the managers who get these questions when you're not there are the ones who need this most. Send them the link to the next session, below.

How it runs

Each session is an hour on Google Meet. I talk for 45 minutes and take questions for 15. Automatic captions are on. You join muted with your camera off. Everyone who registers gets the recording, with captions, and the slides. If you'd like a transcript, say so when you register and I'll send one. It's free. I finish with a minute on how I can help further, if you want it.

There's no BSL interpretation or phone dial-in at the moment. If either would make the difference for you, email me and I'll see what I can do.

If you'd rather not ask a question out loud, send it when you register and I'll cover it without naming you or your organisation.

If you'd rather have a session run privately for your own team, that's on the Work with me page.

When the hour isn't enough

The Small Print stays free every month. If your managers need more than an hour, The Margin is a small paid working session where twenty people work through real situations together and leave with their own process mapped and the templates to fix it. The first is on Wednesday 27 January.

Find out about The Margin

Coming up

Past sessions

Get the next session by email

One email a month with the next session and the recap of the last one, plus new writing from The Asterisk. If you'd like, you can also hear from me now and then about how I could help your organisation. You can leave whenever you like.

Join the list

Or follow The Small Print on Luma, which emails you when a new session is listed

Access

Slides are available before any session if you ask. If Luma's registration page gets in your way, email me and I'll register you myself.

hugh@hughokeeffe.com